MilkShake Factory Downtown Durham

Ice Cream & Desserts in Durham, North Carolina

4.7 (175)

CategoryIce Cream & Desserts Β· Chocolate cafe, Chocolate shop, Dessert shop
Address359 Blackwell St Ste 120, Durham, NC 27701
StreetBlackwell Street
AreaDurham, North Carolina
Phone(919) 296-4264
Google rating 4.7 (175)

Hours

Monday12–11 pm
Tuesday12–10 pm
Wednesday12–10 pm
Thursday12–10 pm
Friday12–11 pm
Saturday12–11 pm
Sunday12–10 pm

About MilkShake Factory Downtown Durham

MilkShake Factory your neighborhood dessert destination. Using the highest quality ingredients and family recipes, MilkShake Factory serves up handspun shakes, craft sundaes, and premium chocolates.

Located at 359 Blackwell St Ste 120, Durham, NC 27701, MilkShake Factory Downtown Durham operates as an ice cream serving Durham in North Carolina. This page gathers the practical details people usually look for before visiting: where it is, how to reach it, when it opens and how customers rate it. Google also lists it under chocolate cafe, chocolate shop, dessert shop, which is worth knowing if you are comparing several options in the area.

Because this group is broad, judging a listing on freshness, turnover and how consistent recent reviews are tends to work better than judging by decor or price range alone. Most kitchens in Durham will adjust a dish for common dietary needs like gluten-free or vegetarian if you ask when ordering. Hours vary widely: diners and fast-food chains often stay open late or around the clock, while bakeries and cafes tend to open early and close mid-afternoon. Catering and food delivery businesses in North Carolina usually require advance notice, from a day for a small order up to a week or more for a large event, so it is worth contacting them early.

The business lists hours on 7 days of the week. The most common schedule is 12–10 pm. As with most places, expect changes around holidays; the phone number below is the fastest way to confirm. The listed phone number is (919) 296-4264. Many businesses also reply to text messages on the same number if it is a cell phone. Its website is milkshakefactory.com, where you may find menus, price lists or booking options.

On Google it holds a rating of 4.7 out of 5 from 175 reviews, which is a strong result for an ice cream in Durham and suggests consistent service.

Durham is in North Carolina, in the Southeast, where summers are long, hot and humid, winters are mild, and afternoon thunderstorms and the hurricane season from June to November can change plans at short notice. US addresses list the street number and name, then the city, state abbreviation and ZIP code, and Durham follows the same pattern; a suite or apartment number such as Ste 200 refers to a unit inside the building. The map link on this page shows the exact spot.

Looking for alternatives? Browse all ice cream & desserts in Durham or explore other categories in the area from the links below. Details on this page come from public sources and may change; confirm anything important by phone before relying on it. Business owners can claim the listing to keep it up to date.

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Latest Google reviews

The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.

Jacob Sybrowsky 2 months ago

Let's get right to it... possibly the best milk shake I've ever had. Fun atmosphere and friendly service. Jess and Teagan both deserve to be on the employee of the month list! I'd recommend the chocolate peanut brownie milkshake. That, along with some bark or a truffle will give you just enough of a sugar high to make it through throws at you today!

Xaveon W 2 months ago

Stopped by and had an awesome experience! The milkshake was thick, creamy, and packed with flavor. You can tell they use quality ingredients, and it looked just as good as it tasted. The staff was super friendly, and the whole place had a great vibe. You can really tell the people running this place care about what they do. Definitely worth checking out if you’re craving a good milkshake. I’ll definitely be coming back!

Talia 3 months ago

Stopped by MilkShake Factory in Durham tonight because I was craving something sweet, and it did not disappoint! The service was friendly and welcoming from the moment I walked in. My order was prepared quickly, and the staff was kind, attentive, and efficient. I ordered the Salted Caramel Milkshake, and it was absolutely delicious, rich, creamy, perfectly blended, and full of flavor. It was exactly what I was hoping for and definitely hit the spot! Great customer service, fast turnaround, and an amazing milkshake. I highly recommend stopping by if you’re in the area and looking for a sweet treat. I’ll definitely be back!

Ceasar J 4 months ago

Stopped by The Milkshake Factory during my visit and was seriously impressed. They have what is probably the best dairy-free ice cream I’ve ever had. The flavor and overall quality was outstanding. The staff was friendly, welcoming, and provided great service. The shakes were amazing and definitely lived up to the hype. I’ll absolutely be coming back the next time I’m in town. Highly recommend for anyone looking for a great dessert, especially if you’re searching for quality dairy-free options. 🍦πŸ₯€

Shelly Anderson 4 months ago

Wow!! Run to this place!! The shakes are SO delicious!! The staff was super friendly and fun to speak with. They had noticed I left my husband and dog outside and offered my dog a pup cup!! Who has that kind of customer service any more? The workers were two twin boys that were exceptional in their customer relations. Highly recommend the Peanut Butter Brownie shake and the Chocolatier. Yum!

All reviews on Google β†—

Frequently asked questions

Where is MilkShake Factory Downtown Durham located?

MilkShake Factory Downtown Durham is at 359 Blackwell St Ste 120, Durham, NC 27701, in Durham, North Carolina. Use the β€œOpen in Google Maps” button on this page for directions.

What kind of business is MilkShake Factory Downtown Durham?

MilkShake Factory Downtown Durham is listed as an ice cream and is also tagged on Google as chocolate cafe, chocolate shop, dessert shop.

What are the hours of MilkShake Factory Downtown Durham?

Published hours are Monday: 12–11 pm; Tuesday: 12–10 pm; Wednesday: 12–10 pm; Thursday: 12–10 pm; Friday: 12–11 pm; Saturday: 12–11 pm; Sunday: 12–10 pm. Hours can change on holidays, so call before a special trip.

Is MilkShake Factory Downtown Durham open on Sunday?

Yes, on Sunday it is open 12–10 pm.

What is the phone number of MilkShake Factory Downtown Durham?

You can call MilkShake Factory Downtown Durham at (919) 296-4264.

How is MilkShake Factory Downtown Durham rated on Google?

MilkShake Factory Downtown Durham has a Google rating of 4.7 out of 5 from 175 reviews.

Does MilkShake Factory Downtown Durham have a website?

Yes, the website of MilkShake Factory Downtown Durham is milkshakefactory.com (linked on this page).

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